Make relationship management one of your World Class Basics

Make relationship management one of your World Class Basics

This week sees the end of an extraordinary Rugby World Cup. Both the real Final and the euphemistically named Bronze Final promise to be exciting closely fought spectacles and fitting advertisements for a great sport. Organisers, participants and observers have already begun to identify and…

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No more heroes. A leadership lesson from rugby’s top teams

No more heroes. A leadership lesson from rugby’s top teams

Rugby World Cup 2015, the world’s third largest sporting event based on ticket sales, is in full swing. Or rather it was, in our household, until Saturday evening when the Welsh rather punctured England’s ambitions. Combine this with my wife’s theatrical outburst on Sunday evening…

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If procurement teams are only incentivised on cost savings, guess where they focus

If procurement teams are only incentivised on cost savings, guess where they focus

Many of the meetings I’ve been having lately have included a discussion on procurement. What is surprising is that the views expressed are extremely consistent. What is unsurprising is that this conversation tends to occur when procurement people are not in the room. With an angst…

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Will hyper-bespoke technology take decision-making beyond both emotion and reason?

Will hyper-bespoke technology take decision-making beyond both emotion and reason?

How do we humans make decisions? How long have you got? It’s a question well served by academic brainpower and literature. In recent years, neuroscientists have even begun to publish best-sellers on how and why we choose what we choose, expanding our minds with a…

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Building productivity through high trust relationships

Building productivity through high trust relationships

The UK has a problem with productivity. Data from the Office of National Statistics indicate that last year output per hour employed was 21% below the average for the other G7 countries and more than 30% less than France, Germany and the USA. While high productivity…

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The need to make time for face-to-face communication in business

The need to make time for face-to-face communication in business

Face-to-face communication in business remains important. While we increasingly rely on the convenience of emails, text messages, web casting and social media, we need to balance these online interactions with physical engagement. However digitally enabled we become, we still want to do business with people we know and…

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