Blog Bigfoot Thinking - page 18

The challenge of managing client relationships in a digital world

The challenge of managing client relationships in a digital world

It’s proving to be a dynamic year for out-of-home relationships. All over the world, as horror stories abound, we are being forced to re-assess who we can trust, beyond our immediate circle, to lead, guide and support us. Actually, in the UK, the divisions sparked by…

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Will our relationship with politicians survive the EU Referendum?

Will our relationship with politicians survive the EU Referendum?

There is a well-known and playful joke about a tourist in Ireland who asks one of the locals for directions to Dublin. The Irishman replies: ‘Well sir, if I were you, I wouldn’t start from here’. This is very much how I feel about the…

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Personalise, don’t just customise, your business relationships

Personalise, don’t just customise, your business relationships

Personalisation is making waves in the marketing community. What started as the tailoring of an email greeting (from the stock ‘Dear Valued Customer’ to the cheerily familiar ‘Dear Louise’) is evolving rapidly and imaginatively. When, towards the end of last year, Marmite offered its users the…

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Can helping nanny make us all healthier?

Can helping nanny make us all healthier?

Last week the nation’s favourite grandmother, our Queen, entered her tenth decade. She is riding a wave of popularity, it seems, for her unstinting sense of duty and, in recent times anyway, for doing the right thing. Of course, it helps to be a grandmother….

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A good argument can be the making of a business relationship

A good argument can be the making of a business relationship

Last week I went to see William Boyd’s new play ‘The Argument’ at the Hampstead Theatre. The title sells it short! In fact this one act drama features 10 arguments which take place within a troubled marriage, exploring the different eruptions which a relationship in…

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Introverts can create the best business relationships

Introverts can create the best business relationships

It seems to me that in the US and UK at least we are entering a period which will be dominated by the microphone hoggers. The only person making salient news across the pond is the shy, retiring Donald Trump. Like his hair, he is…

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